Ask anyone about leadership and they'll tell you that emotional intelligence is vital .
Read any management or leadership book and you will get that very same answer too.
In his article for the HBR "Leadership That Gets Results", Daniel Goleman explains that emotional intelligence is that the ability to manage ourselves and our relationships effectively.
Unlike IQ which is essentially genetic and barely changes from childhood, the talents of emotional intelligence are often learned at any age but it takes practice and commitment.
It also takes time because the emotional centres of the brain, not just the neocortex, are involved.
The neocortex is that the thinking brain that acquires purely technical knowledge and cognitive abilities very quickly. The emotional brain, on the opposite hand, needs repetition and practice to master a replacement behaviour and alter a habit because it's to first unlearn the old one then turn the new one into the brain’s default .
Daniel Goleman also explains that emotional intelligence consists of 4 fundamental capabilities: self-awareness, self-management, social awareness and social skill.
I quite like his definition of the term and therefore the refore the explanation of the talents because it is easy to recollect and grasp and it is also pretty actionable because you'll specialise in one skill and the parts you're lacking at the foremost , master that and check the box, then move onto subsequent one.
But as we all know, it's much easier to recollect and understand things once they are presented during a visual format so i made a decision to make an infographic with the four fundamental capabilities for emotional intelligence and therefore the skills all of them consists of.
Enjoy!
Read any management or leadership book and you will get that very same answer too.
In his article for the HBR "Leadership That Gets Results", Daniel Goleman explains that emotional intelligence is that the ability to manage ourselves and our relationships effectively.
Unlike IQ which is essentially genetic and barely changes from childhood, the talents of emotional intelligence are often learned at any age but it takes practice and commitment.
It also takes time because the emotional centres of the brain, not just the neocortex, are involved.
The neocortex is that the thinking brain that acquires purely technical knowledge and cognitive abilities very quickly. The emotional brain, on the opposite hand, needs repetition and practice to master a replacement behaviour and alter a habit because it's to first unlearn the old one then turn the new one into the brain’s default .
Daniel Goleman also explains that emotional intelligence consists of 4 fundamental capabilities: self-awareness, self-management, social awareness and social skill.
I quite like his definition of the term and therefore the refore the explanation of the talents because it is easy to recollect and grasp and it is also pretty actionable because you'll specialise in one skill and the parts you're lacking at the foremost , master that and check the box, then move onto subsequent one.
But as we all know, it's much easier to recollect and understand things once they are presented during a visual format so i made a decision to make an infographic with the four fundamental capabilities for emotional intelligence and therefore the skills all of them consists of.
Enjoy!
THE 4 FUNDAMENTAL EMOTIONAL INTELLIGENCE CAPABILITIES
Emotional intelligence - the ability to manage ourselves and our relationships effectively - consists of four fundamental capabilities, each described by their key skills:
1. SELF-AWARENESS
• Emotional self-awareness: the ability to read and understand your emotions as well as recognise their impact on work performance, relationships and the like.
• Accurate self-assessment: a realistic evaluation of your strengths and limitations.
• Self-confidence: a strong and positive sense of self-worth.
2. SELF-MANAGEMENT
• Self-control: the ability to keep disruptive emotions and impulses under control.
• Trustworthiness: a consistent display of honesty and integrity.
• Conscientiousness: the ability to manage yourself and your responsibilities.
• Adaptability: the skill to adjust to changing situations and overcoming obstacles.
• Achievement orientation: the drive to meet and internal standard of excellence.
• Initiative: a readiness to seize opportunities.
3. SOCIAL AWARENESS
• Empathy: the skill at sensing other people's emotions, understanding their perspective and taking an active interest in their concerns.
• Organisational awareness: the ability to read the currents of organisational life, build decision networks and navigate politics.
• Service orientation: the ability to recognise and meet customers' needs.
4. SOCIAL SKILL
• Visionary leadership: the ability to take charge and inspire with a compelling vision.
• Influence: the ability to wield a range of persuasive tactics.
• Developing others: the propensity to bolster the abilities of others through feedback and guidance.
• Communication: the skill at listening and at sending clear, convincing and well-tuned messages.
• Change catalyst: proficiency in initiating new ideas and leading people in a new direction.
• Conflict management: the ability to de-escalate disagreements and orchestrate resolutions.
• Building bonds: proficiency at cultivating and maintaining a web of relationships.
• Teamwork and collaboration: competence at promoting cooperation and building teams.
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